Tech Support/Road Technician, Fire Line Equipment. Shawn is the go to guy when it comes to walking someone through a repair and he does it all with a few diagrams, several pictures and he doesn’t need to be in front of the truck. Shawn is so well versed on how fire trucks run; he easily assists customers to get their units back in service. He can also be found on the shop floor, working on the hard to find electrical issues and often helps train the newer employees. Teaching comes naturally, Shawn and his wife have five children. Shawn is also involved with his church and has gone as far as Russia and Hungary for mission trips.